楼层主管 Floor Supervisor

To have a complete understanding of and adhere to the hotel's policy relating to fire, hygiene, health and safety.
对酒店的规章制度、卫生、健康安全有明确的了解。
To supervise Room Attendant and inspect guest rooms and surround service areas. Paying attention to details by keeping the international standard of room cleanliness and product maintenance adhering to standard required by our hotel.
管理客房服务员并检查客房及服务区域的卫生，注意从酒店的全局出发并根据要求建立国际化的卫生标准。
To check all the guest rooms, VIP in-house, VIP arrival and long staying guests.
检查所有客房，重要客人的房间以及重要客人的到达，以及常住客人的房间卫生。
To attend to guest requests and complaints. Takes corrective action.
采用正确的方式处理客人的要求和投诉。
To perform secondary duties as assigned by the Executive Housekeeper And Floor manager.
执行行政管家及楼层经理所分配的其它次要的任务。
Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same.
了解职业健康及安全政策及流程，并在其指导下确保安全贯彻实施，确保直属下属的执行。
Perform other related duties & special projects as assigned by the supervisor.
随时执行上级分配的其他相关任务或特殊项目。