全日餐厅主管 ADD Restaurant Supervisor

In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known.
当经理不在场时，负责人才的监督和管理指导，确保部门的正常运行。
Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.
全力解决客人的投诉，并负责将所有投诉进行记录和跟进解决。
Supervise the maintenance of service equipment.
监管和维护服务设备。
Monitor standards of guest facilities and services.
监督客人设施和服务标准。
Recruit, manage, train and develop the Restaurant team.
招聘、管理、培训和发展餐厅团队成员。
Deals effectively with Talents from diverse backgrounds
有效地处理来自不同背景的的人才。
Treat customers and colleagues from all cultural groups with respect and sensitivity.
谨慎和尊重地对待不同文化群体的客户和同事。
Identify and deal with issues which may cause cross cultural conflict or misunderstanding.
识别和谨慎处理那些可能会引起交叉文化引发的冲突或误解。
Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
与所有的酒店客人建立并保持积极的关系。
Adhere to hotel brand standards.
坚持酒店的品牌标准。