Chinese Restaurant VIP Service Supervisor/Attendant 中餐贵宾接待主管/服务员

岗位职责：
1.熟知当天订餐情况，检查VIP宾客的备餐准备工作，做好各项细节准备；
2.善于与人交际，有亲和力，待人热情、友善，有礼貌，性格外向、机警灵活、工作勤奋；
3.迎接宾客，引导宾客到预订台位或宾客满意的台位；
4.熟练掌握酒店内外信息，向宾客提供礼貌周全的服务；
5.服务中随时倾听宾客的意见，及时向上级反映；
6.随时注意在接待和服务工作中的各种问题，及时向上级反映和协助处理；
7.掌握和运用礼貌语言；向客人介绍餐厅各式菜点、各种饮品和特式菜点；
8.参与中餐厅VIP接待的餐厅服务和管理工作
岗位要求：
1.大专及以上学历，一年以上餐饮服务工作经验。
2.具有良好的服务意识，团队协作精神以及良好的沟通、协调和应变能力。
Job responsibilities:
1. Familiar with the meal order of the day, check the meal preparation work of VIP guests, and prepare all the details;
2. Good at communicating with people, have affinity, treat people warmly, friendly, polite, outgoing, alert and flexible, hard-working;
3. Greet the guests and guide them to the reservation table or the table that the guests are satisfied with;
4. Proficient in internal and external information of the hotel, to provide guests with polite and comprehensive service;
5. Listen to the guests' opinions at any time during the service, and timely reflect to the superior;
6. Always pay attention to various problems in reception and service work, timely reflect to superiors and assist in handling;
7. Master and use polite language; Introduce the various dishes, drinks and specialities of the restaurant to guests;
8. Participated in the restaurant service and management of Chinese restaurant VIP reception
Job requirements:
1. College degree or above, more than one year working experience in catering service.
2. Have a good sense of service, team spirit and good communication, coordination and adaptability.