1. Provide a courteous and professional service atall times.
随时提供有礼貌的和专业的服务。
2. Ensure uniform, nametags, and personal appearanceare clean, hygienic, professional and in compliance with company policies andprocedures.
确保制服、名牌和个人外表干净、卫生、专业,并符合酒店的政策和程序。
3. Follow company, hotel and department safety andsecurity policies and procedures to ensure a clean, safe, and secureenvironment.
遵守集团、酒店和部门的安全和安保政策和程序,以确保环境清洁、安全。
4. Follow property specific procedures forhandling emergency situations (e.g., evacuations, medical emergencies, naturaldisasters).
遵循酒店特定程序处理紧急情况(如疏散、医疗紧急情况、自然灾害)。
5. Report work-related accidents, or otherinjuries immediately upon occurrence to manager/supervisor.
一旦发生工伤事故或其他伤害,应立即向经理/主管报告。
6. Protect company tools, equipment, machines, orother assets in accordance with hotel policies and procedures.
根据酒店政策和程序保护酒店的工具、设备、机器或其他资产。
7. Identify and correct unsafe work procedures orconditions and/or report them to management and security/safety personnel.
识别和纠正不安全的工作程序或条件,和/或向管理层和安保/安全人员报告。
8. Maintain awareness of undesirablepersons on property premises.
对酒店内的不良人员保持警惕。
举报该职位