Floor Supervisor楼层主管

Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.
监督和检查分配给客房和公共区域服务生的工作，按酒店和公司业务目标确保符合产品的质量标准，为酒店客人提供卓越的服务。
Supervise the implementation of housekeeping standards and procedures in relation to:
监督客房部各项标准和工作程序的执行 ：
Bedroom service
臥室服务
Bathroom service
卫生间服务
Valet service
洗衣服务
Cleaning service
清洁服务
Linen maintenance
布巾维护
Recommended changes to these standards and training needs on an ongoing basis
针对这些标准和培训需求提供持续性的改进建议。
Maintain a current and thorough knowledge of all housekeeping systems
对客房部所有系统有最新和完整的知识。
Open and close the shift and ensure effective shift hand over
负责管理接班和交班工作，以确保交接班过程的有效进行 。