Food and Beverage Service Attendant餐饮服务员

The incumbent in this position is responsible for serving food and beverage in their assigned section in order to provide a dining experience that meets or exceeds guest’s expectations whilst adhering to service standards.
该岗位负责在分派的位置提供上菜和酒水的服务，按照服务标准为客人提供超出期望的用餐体验。
Under the direction of the Restaurant Manager or Supervisor, delivers exceptional customer focused service through adherence to the hotel Policies and Procedures. Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures.
在餐厅经理或主管的领导和酒店既定的政策和程序之下，为客人提供无可挑剔的以客户为中心服务。根据部门的标准和程序，提供高品质的餐饮服务。
Greets guest at the table promptly after their arrival and informs them of specials and promotional menu.
客人到达后在桌旁致以问候，向其介绍特色菜单和促销菜单。
Makes suggestions and answers questions regarding food, beverages and service at the guest’s table.
Takes food and beverage orders from guests and relays the order to kitchen staff and main-service bar as appropriate.
为客人所点的食品和饮品下单并将点菜信息正确传递给厨房和吧台。
Processes guests’ orders in a timely manner whilst verifying that all items are prepared according to guests’ requests and standards.
及时处理客人的点单，核查准备的菜品符合客人的要求和标准。