信贷经理 Credit Manager

Credit Manager
Mandarin Oriental Sanya is looking for a Credit Manager to join our Finance Department team.
Are you a master of craft? Do you
thrive in a team that succeeds together, demonstrating integrity and respect
while acting responsibly? Do you embrace a growth mindset? We invite you to
become a fan of the exceptional.
Mandarin Oriental is the award-winning
owner and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognised for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental Sanya features 278
elegantly designed rooms, suites and private pool villas. The Spa at Mandarin
Oriental, Sanya is set in serene surroundings and consists of 18 treatment
suites situated in 8 beautifully appointed villas. Each treatment suite
includes private steam showers and the couples, VIP suites are
furnished with sauna, steam room and oversized bathtub. Some of the luxury
treatments on offer include the signature Oriental Essence, Thai, Aromatherapy,
Deep Tissue, Aromatherapy, and Mandarin Oriental facial therapies.
About
the job
Based at
the Mandarin Oriental Sanya within the Finance Department in Sanya the Credit Manager is responsible for all the daily
audit procedures necessary to ensure the balance & accuracy of all the
financial operations and corresponding records of the Mandarin Oriental Sanya
Hotel. Responsibilities include preparation of various daily reports, assisting
in general ledger and month end closing activities and reporting and working
closely with all revenue generating departments to ensure accurate daily
reporting of Revenues for the Hotel.
This individual must ensure adherence to proper revenue policies &
procedures in accordance with all GAAP, Governmental & Mandarin Oriental
Hotel Group Standards.
As Credit Manager, you will be responsible for
the following duties:
Reviews, research credit
worthiness of applicants and approves or denies direct billing requests in
a timely manner
Maintains security of credit
documents such as credit applications and Write Offs
Maintains & ensures detailed
listing & documentation of all credit & collection calls to
document all possible steps were taken to avoid write-offs of
uncollectible accounts
Stays current on Federal, State,
Local laws and Mandarin Oriental Corporate/Hotel policies regarding
provision of credit and collection of debts
Instructs departments as to the
correct procedures regarding credit policies, and ensures adherence to
established credit policies
· Reviews in-house
group/convention bills daily to ensure proper application of charges and that
credit limit is not exceeded
· Reviews daily high balance
report, makes contact with transient guests as necessary to ensure adherence to
established credit policy and procedures
Schedules and oversees the work
of support colleagues engaged in credit activities, trains and instructs
employees, reviews their work for accuracy (to ensure proper preparation
of Guest Billing Statements and proper application of payments received)
Follows up with client, whenever
necessary, to verify receipt of billing statement, answers any questions
that might arise
Prints and reviews Aging Report
on a daily basis. Ensure all City
Ledger accounts are accurate (no check-out guests with balances, and no
positive balances for advanced deposits)
Prepares 30/60/90+ day detail on
Accounts Receivable Aging report, and reviews with Financial Controller for determination of appropriate action steps to include; phone
contact, continued hotel level collection efforts, collection agency,
write-offs and reporting to credit authority
Makes collection related phone
contacts with delinquent accounts to verify status, prepare collection
letters for mailing to delinquent accounts, report delinquent accounts to
credit collection/reporting agencies when necessary
Perform any tasks as assigned by the
Management
As Credit Manager, we expect from you:
Strong interpersonal and problem-solving
abilities.
Excellent Hotel product knowledge.
Highly responsible & reliable.
Works well under pressure in a fast-paced
environment.
Ability to work cohesively as part of a
team.
Ability to focus attention on guest
needs, always remaining calm and courteous.
English language
skills
Our
commitment to you
Learning & Development.
Your success is our success. We craft unique learning and development
programmes for various stages in your career so that you grow,
continuously.
MOstay. When you work as hard
as our colleagues do, it’s important to take time off. As a member of the
#MOfamily, you can stay with us wherever you go in the world. The MOstay
programme offers complimentary nights and additionally attractive rates on
rooms for you and your loved ones.
Heath & Colleague Wellness.
Finding the right work-life balance is important. Your wellbeing matters
to us. A variety of health benefits and wellness programmes are offered to
all our colleagues, globally.
Add any
local benefits
A competitive salary and
benefits packages
Annual
Leave and Public Holidays
Social
Insurances and Housing Fund
Free
accommodation and meals
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Fans. Are you?