销售协调员/销售主任

·          Directly answers all incoming group inquiries/opportunities.
      直接答复客人关于团队报价的问询。
·          Builds rapport and effectively qualifies each business opportunity.
      与客户建立良好的关系，有效地评估每个询价需求。
·          Exhausts all avenues to sell hotel through alternative dates and/or rates. If no alternative is determined, Sales Manager cross sells to another Marriott hotel(s).
     在可选日期与价格范围内，尽力销售酒店产品。如果可选日期的客房与场地都已预订，销售经理需向客人推荐上海的其他万豪品牌酒店。
·          Presents the benefits of the hotel to the customer.
      向客户介绍酒店可提供的各项奖励计划及优惠政策。
·          Inputs and maintains contact, account and opportunity information in sales system.
      在预定软件中输入相应的客户资料，如客户信息、公司名称等，并予以及时更新。
·          Develops accurate contract/offer and sends to customer.  Gains commitment of customer through signed contract/offer.
     根据客人需求，准备相应的团队或会议协议，经双方协商后，与客人签订相关协议。
·          Once signed contract/offer is received, completes accurate, detailed turnover documentation for Event Management.
      团队或会议协议签订后，准备好齐备的交接手续，并转交于宴会统筹部。
·          Maintains relationship with customer through thank-you letter and follow up calls to increase repeat business opportunities.
      通过邮件或电话联系与客人保持良好的关系，以便在今后获得更多的合作机会。
 
·          Strives to support sales measurable targets and goals, as assigned for individual and team.
      努力支持销售和团队的指标及任务。
·          Site inspection.
      安排客人参观酒店客房及相关设施。