Provide prompt, efficient and
courteous services to guests, members and visitors
向客人、会员和来访者提供及时、高效和礼貌的服务。
Maintain Health Club facilities
according to set standards of order and cleanliness
按照既定次序和清洁标准来维护健身俱乐部设施。
Report repairs and maintenance
problems to supervisor
向主管汇报维修和保养问题。
Familiarize yourself with
facilities, activities, equipment, services and other pertinent information in
order to provide guest with accurate information
熟悉酒店的设施、活动、设备、服务和其它相关情况,以便向客人提供准确信息。
Be knowledgeable about all
hotel facilities in order to promote and sell them to guests
熟知酒店所有设施,以便向客人进行推销。
Ensure guests amenities,
towels, linen and other guests needs have ample supply
确保充分供应客人的用品、毛巾、布草等。
Follow hotel procedures in
relation to pool towel issue and retrieval
遵守酒店关于泳池毛巾的发放和回收的工作程序。
Liaise with inter-facing
departments such as Laundry, Housekeeping and Engineering to provide great
service
与关联部门,如洗衣房、客房部和工程部进行沟通,以向客人提供上乘服务。
Conduct activities and services
for guest, members and registered children while giving proper instruction and
safety reminders
为客人、会员和已登记的儿童开展活动与服务,对其做相关说明并提醒其注意安全。
Abide by rules and regulations
and policies and procedures of hotel
遵守酒店的各项规章制度、政策和工作程序。
Conduct regular inspections of
pool grounds to ensure cleanliness standards are maintained
对游泳池进行定期视察,以确保其达到清洁标准。
Apply correct charges to guests
and visitors where applicable for use of pool, spa and gym, and post to room
bill in accordance with procedure
就游泳池、Spa和体育馆的使用向客人和来访者正确收费,并按照工作程序将费用计入房间帐单。
Attend scheduled training
参加排定的培训活动。
Participate actively in
employee activities
积极参加员工活动。
Adhere to specified hygiene and
personal appearance standards
遵守规定的卫生和个人仪容标准。
Participate in activities
concerning protection of environment
参加与环保相关的活动 。
Ensure only qualified persons
such as in-house guests, members and guests who paid the entrance fee are
allowed to use
确保只允许符合资格的人员使用相关设施,如住店客人、会员和交付入场费的客人。
举报该职位