前厅部副经理

1、Assists the Front Office Manager in all aspects of their duties
协助前厅部经理的各方面工作。
2、Maximize occupancy, revenue and average rate while maintaining high service standards
在保持服务的高标准的同时将入住率、收益和平均价格最大化。
3、Know system recovery procedures
掌握系统复原程序。
4、Maintain inter-departmental relationships to ensure seamless customer service
保持各部门之间的关系以确保对客服务畅通。
5、Inspect frequently for cleanliness and orderliness, the lobby, reception and cashier’s desk and, on a random basis, VIP rooms prior to arrival
经常到大厅、接待处和收银台检查其整洁情况，并在贵宾到来前对贵宾房进行抽查。
6、Assist in the preparation of efficient work schedule for Front Office Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures
在考虑项目入住情况和预测以及大规模的团组活动，特别是关于提前或延迟到达及离店的情况的前提下，为前厅部员工准备高效的工作。
CUALIFICATIONS:
任职要求
1、Good writing skills.具有良好写作技巧。3、Problem solving, reasoning, motivating, organizational and training abilities.具有解决问题、推理、号召、组织和培训能力。4、A high energy level and a passion for achieving results.充满活力和拥有实现目标的热情。5、Strong Leadership skills in managing teams to drive for results.能引领团队实现目标。6、A passion for delivering superior results.有追求最佳效果的热情。