客房主管

1. Responsible for assigned floors and guest rooms during shift.
当班时负表所有分配的楼层和客房。
2. Work closely with the Reception to ensure correct room status at all times.
与前台接待密切合作确保任何时间内正确的房态。
3. Ensure highest standard of cleaning in assigned areas.
确保所分配的区域的高度清洁。
4. Ensure guest privacy is respected when DND status is displayed.
确保在“请勿打扰”状态下客人的隐私被维护。
5. Supervise turndown service.
监督夜床服务。
6. Responsible for strict key control.
负责钥匙的严格控制。
7. Inspect regularly guestroom corridors and public areas.
对客房的走廊和公共区域进行常规检查。
8. Report maintenance issues promptly to Engineering.
迅速向工程部汇报维护活动。
9. Ensure compliance of Lost & Found procedures.
确保依照失物招领程序办事。
10. Keep floor linen rooms neat and tidy.
维持楼层布草房的干净和整洁。
11. Monitor productivity of the unit.
监督单元工作效率。
12. Resolve disputes.
解决争端。
13. Discipline team member when necessary.
约束员工遵守纪律。