皇冠会务销售总监Crowne Meeting Director

The Crowne Meeting Director will manage and provide day-to-day leadership to the Crowne Meetings Fulfillment Team and Crowne Meeting Events Team, respectively. As such, the Crowne Meeting Director is responsible for an effective lead conversion process, including steps such as enquiry handling, preparation of proposals, quotations, checking product information and customer requirements, and for successful event execution, which includes steps such as meeting/event planning, co-ordination with hotel operations and clients before, during and after each meeting/event.
This role also involves working closely with the Business Development Team to develop expertise in understanding sectorial/customer needs, as well as Revenue Management to maximize lead conversion and to drive guest satisfaction and incremental revenue.