Front Desk /Club Mill. Supervisor前台/行政楼层主管

• Efficiency of check in/check out process, accuracy in retrieval of guest data and billing.
确保入住及离店手续的效率性，确保客人信息与账目的准确性。
• Management of the guest service experience / personalization.
确保个性化服务以提升客人体验
• Ensure the credit card date safety & guest information data safety.
保证信用卡信息安全及客人信息安全。
• Ensure high standards of personal presentation & grooming.
确保始终都有高标准的个人形象和仪容仪表。
• Minimum one (1) years relevant experience in a similar position in a renown international hotel brand
在国际酒店内从事至少一年类似岗位的经验
• PMS and Office software knowledge
熟悉并掌握Opera酒店管理系统和各类办公软件
• Excellent oral and written skills in Mandarin and English
优秀的中英文听说读写能力