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旅游服务业的招聘求职平台

酒店、餐饮、休闲娱乐、康养

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职位详情

Restaurant Supervisor/Captain/GSA 各餐厅主管/领班/服务员

3千-5千
  • 杭州
  • 1年以上
  • 大专
  • 提供食宿
  • 五险一金
  • 技能培训
  • 带薪年假
  • 岗位晋升
  • 管理规范
  • 领导好
  • 包吃包住
  • 人性化管理
职位描述
招聘人数:10人
Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
与所有的酒店客人建立并保持积极的关系。
Take action to address these needs in order to exceed their expectations.
努力去预知客人需求以便满足并超出他们的需求。
Create a positive hotel image in every interaction with internal and external customers.
在与国内外的客人交流时,努力保持酒店的正面形象。
Adhere to hotel brand standards.
坚持酒店的品牌标准。
Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
保持高水平的酒店产品和服务知识,以便向客人解释和介绍相关的服务设施。
Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs.
对特殊活动和事件要有了解以便回答客人的需求。
Maintain current Hotel information to be able to provide information to guests.
了解最新的酒店知识以提供给客人最新信息。
Implements Procedures which enhance the guest experience.
执行正确的程序以提高客人的体验。
Deals diplomatically and skillfully during guest interactions.
有礼貌,有技巧与客户进行接触。
Knowledge and Experience知识和经验
Good oral and written communication skills
良好的口头及书面沟通能力
Min 1-year experience in hotel engineering operation in similar capacity, preferably with international hotel chain
至少1年酒店相关运作经验,最好具有国际连锁酒店工作经验
Hotel Restaurant Management graduate
酒店管理专业毕业
Experienced in all aspects of restaurants service
餐饮服务的各方面丰富经验

Competencies 技能
Must be well-presented and professionally groomed at all times
始终保持良好和专业的形象
Excellent leader and trainer with solid motivational and teamwork skills
优秀的领导者和培训师,具备良好的激励和团队合作能力
Attention to detail and strong interpersonal skills to deal with diverse talent
注重细节,良好的人际交往能力,能够和不同的人才相处

其他要求

  • 国际联号工作经验:优先
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工作地点

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浙江省杭州市萧山区明星路乐创城7栋英冠索菲特酒店
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