Floor Manager 楼层经理

Assigned rooms zone to supervision and inspection work, according to the hotel business objectives to ensure compliance with quality standards for products, provide excellent service for hotel guests.
监督和检查分配客房区域的工作，按酒店业务目标确保符合产品的质量标准，为酒店客人提供卓越的服务。
Main Complexity/Critical Issues In The Job主要复杂/关键工作事项
· Cleanliness and presence of guestroom.
确保客房的清洁和状态。
· Accuracy in labor and cost control.
确保人工成本及费用成本。
· Management of equipment proper use and maintenance.
确保设备的正确使用和保养。
· Ensure wherever possible that colleagues are provided with a work place free of discrimination, harassment and victimization.
确保提供给同事们一个没有歧视、骚扰和危险的工作环境。
Knowledge and Experience知识和经验
· College degree or above
大专及上学历
· Least 3 years working experience in Housekeeping floor section
至少3年的客房楼层工作经验
· Have good communication skill
良好的沟通技巧
· Have similar position in international 5 star hotel
有国际5星级酒店相同的经验
Competencies 技能
· Good interpersonal skills with ability to communicate with all levels of talents
良好的人际交往技能，能与各级人才沟通
· Service orient to details
服务导向着眼于细节
· Ability to work effectively and contribute in a team.
能有效率的工作并对团队作出贡献
· Good presentation and influencing skills
良好的表达能力和影响技能
· Multicultural awareness and able to work with people from diverse cultures
多元文化意识并能与不同文化背景的人合作
· Flexible and able to embrace and respond to change effectively.
灵活并且能有效地应对变化
· Ability to work independently and has good initiative under dynamic environment
能独立工作并且在动态环境下有很好的主动性
· Self-motivated and energetic
有上进心和充满活力