Concierge Supervisor 礼宾主管

·         Assist Chief Concierge to supervision all operational tasks as well as their respective delegation and follow-up.
协助首席礼宾司管理礼宾部所有运营任务以及与之相关的委派与跟进。
·         Honesty is a work basis, ensure implement on work with honesty all times.
以诚信为工作基本，在任何时候都需要诚实的执行酒店所有财务制度。
·         Be familiar with all guest services, daily events and functions within the hotel and to ensure that all Concierge colleagues are also adequately furnished with such information.
熟悉和掌握酒店内所有对客服务项目和活动信息，并确保所有礼宾部的同事都能提供这样的信息。
·         Ensures the cleanliness of the Concierge counter, equipment and storage room, and responsible for the maintenance of all Concierge equipment.
保持礼宾台、礼宾设备和储藏间的卫生，对所有礼宾部运营设备的维护保养负责。
·         Verifies that all information requested by the local police authorities and all Concierge Policies and Procedures are adhered are adhered accurately.
严格遵守并实行由当地执法部门所要求和礼宾部的各项政策与程序。
·         Sharing daily pre-shift briefing to heartiest on transport requirement, arrival and departure of VIP guests, functions/ events and special attention that is needed.
在每天上班前，与人才分享：当天交通工具的需求，VIP客人的到达和离开，会议/宴会和一些需要特别注意的地方。
·         The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.
如有必要，该部门有权更改或补充该职位描述。
·         Carries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的职责和被指派的职责。