礼宾实习生

·
Efficiency
of guest service process. Accuracy in fulfilling of guest requests.
确保对客服务的效率性。确保满足客人需求的准确性
·
Provide
for all guests with luggage storage. Ensuring the proper handling, storage, security
procedures are followed.
协助所有客人的行李存放，确保遵守安全的处理、储存、安全的程序。
·
Opens
and closes car doors for guests whenever the opportunity arises. Loads and
unloads guest’s luggage for arriving and departing guests.
主动为上下车的客人开/关车门。为离店及抵达的客人装、卸行李。
·
To provide friendly and efficient check in &
check out luggage service. Escort guest to room and introduce room within hotel
guideline.
提供友善和高效的入住和退房行李服务。引领客人至房间并按照酒店的服务标准来介绍房间。
·
Honesty
to all accounting procedure is adhered to
throughout the department, including monitoring guest balance and city ledger
accounts.
诚信的保证在部门工作中严格执行酒店所有财务制度。
·
Knowledgeable about all events and
information of the immediate and surrounding area, provide an efficient and
accurately information to guest when guest inquired.
熟知酒店周边区域所有各项活动和信息，并在客人询问时，高效和准确的回复客人。
·
Coordinates
and reserve all transportation requirements for the guests or other operation
departments whenever needed.
协调并预定客人或其他营运部门对交通工具的需求。
·
Implement
with work safety and guests’ information data safety
保证执行工作安全和客人信息安全。