高级会议宴会销售经理 Senior Events Sales Manager

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根据凯悦会议宴会标准回答所有电话询问、处理电邮询问、准备提案和合同、主持酒店参观活动、策划会议宴会、创建会议宴会确认单、执行并跟踪会议宴会。
To follow all Hyatt
Events Standards for answering phone enquiries, handling email enquiries,
preparing proposals and contracts, conducting Hotel Tours, planning Events,
creating Event Confirmations, Event execution and Event follow-up.
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充分、正确地使用Envision。
To fully and
correctly use Envision.
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根据凯悦的政策和程序维护酒店全部销售协议、合同和报价的完整记录。
§ To maintain complete records of all sales
agreements, contracts and quotes for the hotel as per Hyatt’s Policies &
Procedures. 确保拜访客人的专业性，运用凯悦的顾问式销售原则和销售锦囊理念。
Ensures professional
Sales Calls using Hyatt’s Consultative Selling principles and SMART Selling
philosophies.
§ 根据既定的目标来计划拜访客人。
Carefully plans
Sales Calls into defined objectives.
§ 保持对酒店的设施设备、特征和服务的具体了解。
Maintains a detailed
knowledge of hotel facilities, features and services.
§ 对竞争对手进行密集的调查，对其酒店产品知识有这透彻的了解。
Conducts extensive
competitor researches and maintains excellent Product Knowledge of the Hotel.
§ 系统而有效地拜访现有的和潜在的范围之内的客户，把所得的发现和机会整合成报表并上交给宴会销售部总监。
Ensures systematically
and efficiently calls on allocated Accounts within location and reports
findings and opportunities to the Director of Events.
§ 预先调查并设定主要目标，利用Reserve / Opera数据库制定适合而有效的销售策略，从而扩大酒店的市场份额。
Pre-qualifies and
targets prospects, utilising Reserve / Opera / Envision database and develops
appropriate and effective sales solicitation strategies to increase hotel’s
market share.
§ 确保在销售工作中，通过销售电话和书面沟通体现酒店的高水准。
Ensures a high level
of exposure for hotel through direct sales solicitation of telephone contact
and written communications.
§ 专业地进行日常电话销售，寻求并确定新的商机。
Professionally
conducts routine telemarketing activities to identify new business
opportunities.
§ 欢迎/欢送贵宾。
Meets and greets VIP
guests upon arrival/ departure.
§ 计划并执行对现有的和潜在的客户的拜访，开发新的商机。
Plans and makes
Sales trips to the parties concerned which is our current and potential
clientele to explore new business opportunities.
§ 必要时，宴请或带相关公司的代表或政府官员参观酒店。
Entertains and
conducts hotel inspections to relevant representatives / delegates whenever
required.
§ 建立强大的联系信息库，以便获取关于各种计划好的将要举行的活动/宴会的信息。
Establishes strong
contacts to source for information with regards to planned and upcoming
functions / events.
§ 根据年度市场营销计划上标明的个人负责区域来执行销售活动计划。
Implements all sales
action plans related to responsibility areas as outlined in the Marketing plan.
§ 完成每月和年度个人目标、公司客户房晚数和客房收入指标。
Achieves the monthly
and annual personal target and the corporate segment target room night
production and room revenue.
§ 与相关的运营部门保持良好的协调和合作关系，确保满足客人的要求和期望。
Liaises and works
closely with the related operation departments ensuring guests requests and
expectations are being met.