应收文员 AR Clerk

·         Keep record of accounts receivable, issue invoice and statement promptly. Chase payment whenever not received on time.
登记应收账，及时发账单及对账单。跟进到期没收到的账款。
·         Process and follow-up with late charge and pending accounts.
跟进办理迟账和呆账。
·         Work closely with Front Office talents to ensure that Front Desk cashiering function is in order.
与前台人才保持联系，确保前台的收账运作正常。
·         Ensure credit policies and procedures are adhered to within departments concerned.
确保所有部门根据酒店制度进行挂账。
·         Verify manual cheque payable to Travel Agent on rooms’ commission report.
检查付给旅行社的支票,并填写客房佣金报告。
·         Reply to all the customers’ inquiries relating to the payment terms and request for special billing.
回答客人的有关挂账问题，以及处理客人要求有特别账单的问题。
·         Ensure all accounts have been settled upon checkout at the Front Desk.
· 确保所有的收账在客人离店前结清。
·        Review daily Accounts City Ledger.
· 每天检查所有的应收账。
·         Prepare special billing for big group.
· 为大集团公司客户准备特别账单。
·         Maintain accurate and current files for all master and direct bill accounts.
· 为客户提供准确而及时的资料。
·         Review and send out all relevant delinquency statements and dunning notices.
· 检查并发送坏账报表及催款单。
·         Responsible for posting daily City Ledger payments, and balancing of the daily audits. Process all advance deposit refunds and credit card refunds.
· 日常挂账输入，日常审计，处理预付订金及信用卡返点等业务。
·         Responsible for check and POS all the data of credit card to financial system and pursue the corresponding fund to bank within a week.
· 负责在财务系统中输入信用卡数据并核对并负责在一周内向银行追相应款项。
·         Follow all hotel policy and procedure pertaining to the Accounts Receivable and Credit Policy.
· 根据酒店有关规章和财务制度进行账务处理。
·         Perform common duties as may be assigned by management.
· 履行由管理层指定的应尽职责。
·         Perform other related duties & special projects as assigned by the supervisor
· 随时执行上级分配的其他相关任务或特殊项目
·         Balancing guest ledger daily before transferring unsettled guest balances to City Ledger, posting, editing and updating to accounts receivable system. Direct bill accounts transferred to the City Ledger must be billed on a timely basis, preferably the same day.
· 每天在挂账前，平衡客户分类账。入账，编辑和更新应收账款系统。挂账的直接账单账目必须及时结算，最好在同一天内完成。
·         Research and respond to guest queries either by phone or correspondence. Disputed guest accounts must be resolved on a timely basis, preferably the same day.
·    用电话或信函调查和回答客人的质疑。有争议的客户账目必须即时解决，最好在同一天。
·         Ensure timely billing of invoices and statements per credit policy.
·  确保依信用政策按时开发票和账单。
·         Credit card billings must be controlled separately from other receivables to ensure payments are properly credited and reconciled with receipts. If PMS facility used, ensure summary reports agree to amounts credited to bank account.
· 信用卡账单处理业务必须与其它应收账款业务分开来控制，确保支付被正确地记入并与收据一致。如果使用电脑系统，应保证统计报告与银行账户贷方金额
岗位要求：
1.使用Opera系统半年以上，半年以上财务工作经验。