Housekeeping Attendant 客房部服务员

· Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
按照既定标准和工作程序，对客房、走廊、布草房和餐具柜进行清洁
· Replenishes guest supplies
补充客用品
· Ensures guest services specified by superiors and guests requests are promptly and courteously met
及时、礼貌的完成上级指定的对客服务并满足客人的要求
· Reports damage or malfunction in hotel rooms to superior
向上级汇报酒店客房内的损坏或故障情况
· Maintains equipment in proper state of cleanliness and repair
保证设备的清洁和修缮
· Maintains a section room report
完成区域客房报告
· Maintains a daily room checklist
完成每日客房检查工作单
· Meets with superior and takes on daily assigned tasks
与上级会面并承担每日分配的任务
· Reports and submits lost and found articles to superior immediately
及时向上级汇报和上交与客人遗失物品
· Report guest complaints to superior immediately
及时向上级汇报客人的投诉
· Reports unusual behavior/activities on floors to supervisor
向上级汇报楼层里的反常行为和活动
· Records room status in allocated section accurately
准确记录在划定的区域内的房间情况
· Complies with hotel’s health, safety and hygiene policy
遵守酒店的健康、安全和卫生政策
· Adheres to personal grooming and hygiene standards
保持个人仪容和卫生标准
· Attends meetings and training sessions as required
按要求参加会议和培训活动
· Carry out valet services when required including delivery of linen or processing laundry orders
如有需求则完成管家服务，包括派送布草或处理洗衣预订等。
 
Required Skills –
技能要求
· Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力
· Able to speak, read and write English
具有说，读和写英语的能力
 
Qualifications –
学历
· Primary Education or equivalent
小学或相当程度
 
Experience –
经历
· Some housekeeping experience.
拥有一些客房工作经验