Bar Lounge Intern 酒廊实习生

Ensures maximum guest satisfaction through personal recognition and prompt cordial attention from arrival to departure.
提供个性化服务以及高度并亲切的关注来确保最大的客人满意度。
Liaises with other departments and necessary contracts to ensure excellent service delivery.
保持与其他部门的必要联系以确保为客人提供最优质的服务。
Maintains cashier float and ensures accurate daily report of all money received.
Attends to guest’s complaints, inquiries and requests, referees problems to Supervisor/Duty Manger if he/she is unable to assist and inform after the fact if needed.
关注客人的投诉，问询及要求，在主管或值班经理无法提供协助的情况下做出正确的判断。
Demonstrates Awareness of policies and procedures and ensure all procedures are conducted safely and within guidelines.
充分理解并展示公寓的政策和程序，确保所有的工作程序在指导方针下安全进行。
Initiate action to correct a hazardous situation and notify supervisors of potential dangers
对于危险情况以及潜在的危险情况采取正确的措施并通知经理。
Performs related duties and special projects assigned.
执行相关工作及被分配的特别项目。