宴会预定中心总监

岗位职责：
1.DOEBC should supervises the EBC team to ensure that the daily sales targets are met on time.
管理宴会预订中心确保日常销售目标及时完成。
2.Coordinates with departments concerned to ensure delivery of the highest standards of services to meet customer expectations.
协调整个部门根据酒店的政策及规程确保向客户高标准的服务以达到客户的期望。
3.Effectively uses and promotes catering system technology to support productivity and profitability.
高效的使用并提升宴会预订系统使用技巧，使团队工作更具有效益性。
4.Builds effective relationships with customers and business partners.
与客户及商业伙伴建立良好的关系。
5.Communicate effectively to ensure smooth sales activities.
进行有效沟通，确保销售活动顺利。
6.To be as a one-stop shop for your customer base, main concentration should be on catering revenue.
实现一站式服务，重点关注宴会收入。
7.Organize a WOW site inspection for every potential client/account.
组织带领客户及潜在客户体验令人惊喜的酒店参观旅程。
8.Handle site inspection of VIP guests, key influencers, and decision makers.
负责贵宾客户和主要决策人的酒店参观活动。
9.Constantly aware and consciously maintain food and beverage costing on banqueting meeting events.
对所有宴会及会议的食品和酒水的成本有控制意识。
10.Oversees event planning team (BEO writers).
关注宴会销售团队BEO的准确性。
11.Assist in coordination of Marriott propriety programs and projects – GSS.
协助完成万豪集团客户满意度项目。
12.Create, develop,and market innovative conference and wedding concepts unique to the competitive set.
创新发展和推广，令宴会及婚宴观念具有独特性及竞争性。
13.Increase focus on Marriott Bonvoy meeting rewards program and maintain the rewards program as the
best one in the hotel industry by providing benefits and rewards to conference organizers.
通过给予组织者奖励及奖赏以提升万豪旅享家计划的影响力并保持此计划为至好会员奖励活动之一。
14.Increase Marriott Bonvoy enrollment.
持续增加万豪旅享家会员注册。
15.Demonstrates enthusiasm and passion for our customers.
向我们的客户展示我们的热情及耐心。
16.Evaluate and share post-conference evaluation forms to relevant departments. Monitor areas of weakness and focus to improve in these areas within an allocated time.
评价及与相关部门分享会后总评。针对我们的薄弱项，并在一定时间内改善。
17.Facilitate open communication and work effectiveness in team.
在团队内促进开放的沟通并提高工作效率。
岗位要求：
Requires excellent communication skills, both verbal and written.
需要良好沟通技巧，包括口语及书写。
Extensive knowledge of the hotel and facilities.
对酒店及相应施设具有专业知识。
Knowledge in Corporate, Travel Industry and Catering sales.
具有公司、旅游中介公司及宴会销售知识。
Knowledge and experience in Internet and other major computer programs.
掌握并具有互联网及其它主要电脑软件方面的知识和经验。
Knowledge of local & international market.
对本地市场及国际市场有基本的了解。
Excellent communication skills and social skills.
具备优秀的沟通技巧和社交能力。
Cooperative leadership, strategy, and analysis.
具备协作的领导能力、注重战略和分析。
Good judgement and decision-making skills.
良好的判断力和决策技巧。
Understands the market and its competitors.
了解市场及竞争对手。
Ability to work independently and under pressure.
可独立工作并能面对压力。