Guest Service Manager 宾客服务经理

Job Summary:
To supervise the Front Reception staff and other required sections and activities during the shift and handle guest relations and other requests. Act as Duty Manager in the absence of senior management and department heads. Support guest service in all areas and assistance to ensure proper deliver of all Guest request.
Job Knowledge / Skill:
1. Good knowledge and very familiar with all front office area operation
2. Good English language skill
3. Good supervisory skill
4. Good communication skill
5. Be good at organize and problem solving
6. Good finance knowledge
Experience:
Min. 3 years front office working experience required in supervisory position