Food & Beverage Trainee 餐饮实习生

确保遵循品牌承诺并始终提供优异的对客服务。
Ensures the delivery of brand promise and provides exceptional guest service at all times.
与客人和同事保持基于良好工作关系的互动接触。
Maintain positive guest and colleague interactions with good working relationships.
与客人建立并保持良好的客户关系。
Establishes a rapport with guests maintaining good customer relationships.
确保酒店最基本的品牌标准都要被贯彻执行。
Ensure that minimum brand standards have been implemented.
以支持和灵活的态度和“团队协作”的精神与其它部门合作。
Work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
根据所定的程序引领客人入座，为客人服务食品及饮料。
Take a Seating, serves food and beverage to guest according to the established sequence and procedures.
在每次用餐结束后清理台面或餐桌并重新摆台。
Clears and resets counters or tables at conclusion of each course.
了解酒水知识及酒水服务知识。
Be familiar with beverage knowledge and beverage service knowledge
对菜单上的所有菜品和饮料有全面的知识和理解，并学习推荐菜品和饮料的搭配及促销。
Have a knowledge and understanding of all food and beverage items in the menu and learn the ability to recommend Food and Beverage combinations and up sell alternatives.
清洁并维护设备及工作区域的卫生。
Clean and Maintain Equipment and Premises
维持卫生标准及习惯。
Maintain Hygienic Standards and Practices
提供餐饮服务。
Provide service