Food & Beverage Waiter/Waitress 餐饮服务员

Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
遵守公司和部门的安全和保安政策和程序，确保环境清洁、安全和可靠。
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
立即向经理/主管报告与工作相关的事故或其他伤害。
Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
使用适当的设备，穿戴适当的个人防护衣物(PPE)，并在必要时采用正确的升降程序，以避免受伤。
Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
识别和纠正不安全的工作程序或条件，并/或向管理层和保安/安全人员报告。
Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
遵守安全操作和存放工具、设备和机器的政策和程序。
Complete appropriate safety training and certifications to perform work tasks.
完成相应的安全培训和认证以完成工作任务。
Thank guests with genuine appreciation and provide a fond farewell.
以真诚的感谢感谢客人，并依依惜别。
Address guests' service needs in a professional, positive, and timely manner.
以专业、积极、及时的方式满足客人的服务需求。
Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
预测客人的服务需求，包括向客人提问以更好地了解他们的需求，观察/倾听客人的喜好并在可能的情况下采取行动。
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
用微笑、眼神交流和友好的语言问候每一位客人，并尽可能使用客人的名字。
Assist other employees to ensure proper coverage and prompt guest service.
协助其他员工确保正确的服务范围和及时的客人服务。