Lobby Lounge Captain 大堂吧领班

1） Ability to ensure lobby lounges’ standards, policies and procedures withother lobby lounge staff.
确保每个大堂吧的员工都认真按照酒店的标准，政策和程序工作。
2） Ability to prioritize and organize work assignments as instructed bysuperiors.
能够很好的安排工作懂得区分事情的优先次序。
3） Ability to perform with other lobby lounge staff and follow up withcorrections where needed.
能够与大堂吧员工在正确的方向下工作
4） Abilityto maintain a cohesive teamwork. 能够维持紧密团队合作
5）Ability to understandlobby lounge related training. 能够知道大堂吧培训需要。
6) Ability to be a clear thinker analyzes andresolves problems exercising good judgment.
能够作为思维清晰的思考者分析和解决问题，锻炼出色的判断能力。
7) Ability topay attention to details. 能够关注细节。
8）Ability to understandguests’ service needs. 能了解客人需求。
9）Ability to performsuggestive selling of menu items, beverages and wines (if Supervisor or Beverage Manager is busy).
能够积极推销食物和酒水的促销。（当经理和酒水经理忙的时候）
10）Ability toinput and access information into micros system.
能够提取和输入资料到电脑系统中。
11)Ability to exert physical effort in transporting equipments and wares.
能够尽力保管保养好各类设备和器皿。
12) Ability toensure security and confidentiality of guests, colleagues and hotelinformation.
能够确保对客人，同事和酒店的机密性信息保密。
13) Ability to work with minimum supervisionafter having been assigned tasks. 能够在缺少直接领导下，完成指定工作。
14) Ability to exercise good judgments in determiningpotentially intoxicated guests.
能够冷静处理酒醉客人。