1. All work assignments must and can only be documented on the hotel's sales sheet. All sales forms must be completed correctly and completely. All sales forms and related documents must be submitted within the specified time through the identified channels.
所有的工作分配必须并且只能记录在酒店的销售单上。所有销售表格必须正确完整地填写。所有销售表格及相关文件必须在规定时间内通过指定渠道提交。
2. The sales staff should assist in obtaining more sales lists and submitting them through the correct channels. Any business card and list not provided by the hotel shall be approved by the manager and used after double checking with the membership database and the hotel list.
销售人员应协助获取更多的销售清单,并通过正确的渠道提交。酒店未提供的名片及名单需经经理批准,并与会员数据库及酒店名单进行复核后使用。
负责相关文字的电脑输入及翻译。
3. The salesperson must ensure that the cancellation rate is kept below 2 percent.
销售人员必须确保取消率保持在2%以下。
4. All telephone service must be polite and professional.
所有的电话服务必须礼貌和专业。
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