Learning Manager (Corporate)

KEY RESPONSIBILITIES
Analyze learning needs in multiple areas or segments, including GM, leadership, brand and operations. Make recommendations for learning priorities and solutions that suits IHG’s business needs.Deliver existing & new training programs (virtual/face to face) to hotel GMs, EXCOM and colleagues as required.Manage overall design and development of new learning programs within the agreed budget through working with regional and global teams, or selected third-party vendor.Leverage global learning resources and platforms and identify areas where localization is required. Lead global program regionalization and embedding in Greater China.Oversee the pilot, rollout and implementation of new learning programs. Take trainers capability into consideration and ensure learning is well embedded by closely working with Operations and HR team to ensure effective support is in place.Revisit programs which have been implemented and make sure programs are timely updated and feedback is incorporated.
REQUIRED QUALIFICATIONS
Required Skills
Ability to facilitate and deliver learning programs with impactAbility to design/localize training program and materialsProject management skills to scope, plan and deliver project key milestone and outcomeExcellent Chinese and English proficiency both verbal and writtenExcellent interpersonal, consultative and communication skillsAbility to diagnose problems and analyze information to guide decision-makingStrong adaptability in an environment of ambiguity or change
Qualifications and Experience
Bachelor's or Master's Degree At least 8 years of solid work experience in hotel operations or training/learning