1. To ensureguests are provided with professional and courteous services according toHyatt’s standard.
负责酒店各个餐厅(北京亮餐厅,北京亮酒吧,锦庭餐厅,等)团队及VIP客人的预定,对于客人和餐厅在预定细节,菜单选择及账单结算等方面能起到良好的沟通作用。
2. Develop key clients into regular, loyal andfrequent patrons of Hyatt Regency Wuhan Optics Valley the by providing the bestpossible VIP service from guest arrival to departure.
维护好与重要客人的关系,使他们常来酒店消费。在客人到来直到离开时,竭尽可能的提供VIP服务。
3. Assist in selling ofmajor festive gifts and events, e.g. Rice dumplings Moon cakes, Christmas hamper,Poon Choi, Rice Cake Box, etc.
协助主要节庆产品的销售。例如:粽子、月饼、圣诞礼篮,盆菜,年糕礼盒等等。
4. Ensure F&B’s posters,flyers and other printing materials are the most updated.
确保餐饮部的海报,宣传单页和其他印刷品的更新。
5. Monitors competitorsactivities and assists in marketing intelligence and market survey
监督竞争对手的活动并协助监察市场动态并进行市场调查。
6. Assist with thedevelopment, maintenance and detailed Guest profile and history database toensure the most updated and accurate guest information are available as andwhen needed.
维护好与客人的资料,确保及时更新和准确,在需要时可以用到。
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