楼层主管

Job overview-职位概述
Supervise and inspect the work of assigned room
and/or public area attendants to ensure product quality standards are
met and that optimum service is provided to hotel guests according to
hotel and company business objectives.
监督和检查分配给客房和公共区域服务生的工作，按酒店和公司业务目标确保符合产品的质量标准，为酒店客人提供卓越的服务。
QUALIFICATIONS AND REQUIREMENTS任职要求
Required Skills –技能要求
Communication
skills are utilized a significant amount of time when interacting with
others; demonstrated ability to interact with customers, employees and
third parties that reflects highly on the hotel, the brand and the
Company.
拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
Able to speak, read and write English
具有说，读和写英语的能力。
Proficient in the use of Microsoft Office
熟练使用微软办公软件
Organizational and training abilities
具有组织和培训能力
Qualifications –学历
High School or Diploma in Hotel Administration, Hotel Management or equivalent
高中或酒店行政管理，酒店管理或相当的大专学历。
Experience –经验
2
years housekeeping experience preferably in a hotel of similar size and
complexity and including supervisory experience or training.
最好拥有在相似规模酒店2年客房工作经验，包括的管理经验或培训经验。
Type and level of experience required may vary slightly based on size and complexity of operation
经验类型和程度的要求可能因运营规模和复杂性而略有不同。