The Events Executive will be responsible for delivering the guest experience from event planning, to handling customer requirements during meetings, to post-event follow-up with customers. Key to this role is developing expertise in understanding sector/account needs, increasing customer satisfaction, and driving incremental revenue to the hotel. 执行的会议销售将负责提供客人活动策划的经验,处理客户需求会议期间,中心与客户跟进。这个角色的关键 是开发专业知识在理解部门/账户的需求,提高客户满意度,推动增量收入到酒店。
QUALIFICATIONS AND REQUIREMENTS 任职要求
Degree or Diploma, and a minimum of one year of relevant experience in meeting planning. Relevant experience in the service industry would be an advantage. Type and level of experience required may vary slightly based on size and complexity of operation. 学位或文凭,至少一年相关经验的会议计划。服务行业的相关经验将是一个优势。类型所需的经验和水平可能 有轻微的大小和复杂性的基础上操作。 Expected to possess the following skills: 将具备以下技能:
Good communication and negotiation skills
积极主动,满足期限和承诺,按要求完成任务和项目
Ability to take initiative, meet deadlines and commitments, and complete tasks and projects as required
强大的组织能力需要维护电子和纸质文件系统
Strong organisational skills required to maintain electronic and paper filing systems
维持一个高水平的知识有关政策和程序和通信知识有效地适用时所有人员。
Maintain a high level of knowledge pertaining to policy and procedure and communicates knowledge effectively to all personnel when applicable.
演示清晰和有效的口头和书面表达能力为目的的获取和传递信息给客户,技术人员,管理和团队成员以及生 产报告
Excellent PC skills (including MS Office)
优秀的电脑技能(包括办公软件
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