驾驶员

Job overview 职位概述
· Provide efficient transport services for guests and hotel executives.
· 为客人和酒店高管提供交通服务。
· Responsible for safe transfer of guests from all determined locations
· 负责将客人从所有指定地点安全送达
· Create guest satisfaction through a pleasing personality, effective communication skills and should be first to greet the guest as per time of the day
· 凭借令人愉快的性格和有效的沟通技巧取得客户的满意，并且总要主动与客人打招呼
· Maintain good knowledge of the city routes locations and hotel facilities
· 熟知城市路线、地点和酒店设施
· Maintain knowledge of flight timings and assist guest in handling and loading baggage whenever required
· 知晓航班时间，并按客人要求协助其处理和装载行李
· Maintain a high standard of personal hygiene and be well groomed and well dressed at all times
· 保持个人卫生， 随时保持个人形象和穿着整洁
· Do utmost to learn names of guests, especially repeat and long staying guests remaining alert to situations to offer assistance
· 尽力熟知客人的名字，特别是熟客和长包房的客人，注意观察情况以向客人提供协助
· Assist in valet parking when not assigned any duty
· 在没有工作任务时协助代客泊车
· Maintain detailed knowledge of facilities and services of the hotel and use this knowledge to promote the hotel to guests
· 熟知酒店设施和服务情况，并以此向客人推销酒店
· Keep abreast of activities in your city which may affect driving times or routes and relay this to management
· 了解所在城市的活动，如发现可能影响驾驶时间或路线的情况应向管理层汇报
· Responsible for the upkeep and cleanliness of the car used for guest transfer and assist with maintaining vehicles to hotel presentation standards
· 负责载客车辆的保养和清洁，并按照酒店形象标准对车辆进行维护
· Performs other duties as may be assigned by the Rooms Division Manager
· 执行房务部经理可能分派的其它任务
· Valid driver's license required for Hotel van and car.
· 拥有驾驶酒店面包车和汽车所需的有效驾驶执照。