Room Attendant 楼层服务员

【岗位职责】
Cleans and maintains guestrooms, guest corridors, linen rooms and cupboards according to set standardsand procedures
按照既定标准和工作程序，对客房、走廊、布草房和餐具柜进行清洁。
Replenishes guest supplies
补充客用品。
Ensures guest servicesspecified by superiors and guests requests are promptly and courteously met
及时、礼貌的完成上级指定的对客服务并满足客人的要求。
Reports damage or malfunctionin hotel rooms to superior
向上级汇报酒店客房内的损坏或故障情况。
Maintains equipment in properstate of cleanliness and repair
保证设备的清洁和修缮。
Meets with superior and takeson daily assigned tasks
与上级会面并承担每日分配的任务。
Reports and submits lost andfound articles to superior immediately
及时向上级汇报和上交与客人遗失物品。
Report guest complaints tosuperior immediately
及时向上级汇报客人的投诉。