GRO 宾客关系主任(J14650)

工作职责：
Accompany guests from the hotel entrance to the front desk for registration and greet them politely and friendly
从酒店正门陪同客人到前台登记，礼貌友好地问候客人
Provide polite and efficient service and assistance for every request made by each guest
对每位客人提出的每一个要求都要提供礼貌和高效率的服务和帮助
By providing polite phone service to guests and obtaining their feedback on hotel services, we aim to achieve maximum customer satisfaction
通过完成给客人的礼貌电话服务，获得客人对酒店服务的反馈，以赢得客人最大的满意度
Promote hotel products
推销酒店的产品
Check and ensure that the rooms reserved for hotel VIPs are ready, and all VIP gifts have been placed in the guest‘s room before their arrival
检查并确保为酒店贵宾所预分的房间已经就绪，所有的贵宾礼品在客人抵达前已经放入客人房间
Greet and accompany hotel guests upon arrival, and bid farewell to them upon check－out.
迎接并陪同抵达的酒店贵宾，在客人离店时应向客人道别。
Guide hotel guests to their rooms and introduce the hotel‘s facilities to them. And complete the check－in process for VIPs, lead the hotel‘s VIPs to their rooms, and introduce the hotel‘s facilities to guests. And complete the VIP check－in registration work
引领酒店的贵宾到房间并向客人介绍饭店的设施。并完成贵宾的入住登记工作引领酒店的贵宾到房间并向客人介绍饭店的设施。并完成贵宾的入住登记工作
任职资格：
Have experience in hotel front desk/GRO work
有酒店前台/GRO工作经验
Cantonese and English proficiency are preferred
广东话和英文良好者优先