ID30560 餐厅主管 Outlet Supervisor

【岗位职责】
· In the absence of a Manager, conducts shift briefings to ensure hotelactivities and operational requirements are known.
当经理不在场时，负责人才的监督和管理指导，确保部门的正常运行。
· Endeavour to resolve all complaints during shift and logs all complaintsin log book for further follow up.
全力解决客人的投诉，并负责将所有投诉进行记录和跟进解决。
· Assist with menu and wine list creation.
协助开发新菜单和酒水单。
· Supervise outlet service.
监督和管理部门服务标准。
· Adhere to hotel brand standards.
坚持酒店的品牌标准。
· Maintain a high level of product and service knowledge in order toexplain and sell services and facilities to guests.
保持高水平的酒店产品和服务知识，以便向客人解释和介绍相关的服务设施。
· All Talents may be assigned to other duties in the hotel as and whenrequired by business levels.
所有人才都要求体现酒店节能意识并有效地操作节约成本的程序。
· Goodoral and written communication skills
良好的口头及书面沟通能力
· Min 2-year experience in hotel engineering operation insimilar capacity, preferably with international hotel chain
至少2年酒店相关运做经验，最好具有国际连锁酒店工作经验
· HotelRestaurant Management graduate
酒店管理专业毕业
· Associatedegree or above
全日制大专（含）以上学历
· Experiencedin all aspects of restaurants service
餐饮服务的各方面丰富经验