Job Responsibility:
岗位职责:
1.Ensure locker room cleanliness is well maintained as per hygiene standard.
确保更衣区卫生符合酒店标准。
2.Provide service to guest and member as per service standard.
在更衣区为客人和会员按照服务标准提供服务。
3.Check all daily operating checklists and operating forms.
完成每日的工作检查表格和各种部门要求的运营表格。
4.Attend daily roll call and monthly meeting, take notes and necessary action and distribute all information to follow section team members concern.
参加每日和每月例会,记录必要信息,把需要跟进的工作内容分享给团队同事。
5.Ensure, update and input all towels taken by guest in the towel sign in /out forms.
对客人使用和归还的毛巾做好相应记录。
6.Update and input all necessary reports necessary for monitoring.
跟新部门要求的所有工作表格。
7.Assist the supervisor to manage and upkeep your section equipment and operating supplies.
协助主管对你所在的工作区域的设备及经营物品的管理和维护。
8.Assist and attend to all walks in guests in your respective working area or section.
在健身中心为进店客人提供协助和服务。
9.Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
在淋浴室、蒸汽房等区域为客人提供毛巾。
10.Assist and help any members or guests that require any assistant in the locker area. That requires any services or requests.
在更衣区为客人或会员提供所有帮助和服务,尽一切可能满足客人的需求。
11.Maintain a lost and found collection.
遵照部门关于客人物品遗失和找寻的流程对客人物品进行处置。
12.Collect soiled linen or clothing for laundering.
收集脏布草和更换干净布草。
13.Report all guests who break the rules and regulations of the club to the supervisor.
对于触犯和不服从健身中心关于使用健身房的规则和章程的客人,及时向主管汇报。
14.Activate emergency action plans and administer first aid, as necessary.
在区域发生紧急事件或客户突发状况时,积极参与协助管理人员对突发事件的处置。
15.Cooperate with team members and assist in any way.
力所能及的情况下都要对同事提供工作协助及具备良好的团队合作精神。
16.Abide by the hotel code of conduct.
遵守酒店的规章制度。
17.Abide by the hotel employee handbook.
遵守酒店的员工手册。
18.Abide by the hotel policies and procedures.
遵守酒店的政策与各项程序。
19.Carry out other tasks as directed by the manager.
执行完成经理下达的各项工作任务。
Job Requirements:
任职要求:
Previous hotel-related experience beneficial.
有酒店相关工作经验者优先。
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