安保员Security Agent

Job Responsibility:
岗位职责：
1.Handel all incoming information etc with confidentiality and forward to the concerned person.
处理将所有收到的信息等保密并转交给相关人员。
2.Take charge of the control room and monitor CCTV at all times.
负责控制室的工作，随时监控闭路电视。
3.Ensure that gate passes are issued for all items/stocks that leave the hotel and each item to be logged in the register book.
确保所有离开酒店的物品/库存的登机牌已经发出，并且每个物品都要记录在登记簿上。
4.Make entries of all items received after working hours.
将下班后收到的所有物品登记在册。
5.Support in emergency situations and accompany guests or team members to local authorities /hospital if required.
在紧急情况下提供支持，必要时陪同客人或团队成员前往当地政府/医院。
6.Prepare hand over reports from shift to shift.
准备交接班报告。
7.Assist Guest relations with information asked by guests, be proactive in guest contact and show interest in guest concerns.
协助客人关系处理客人要求的信息，主动与客人联系，关心客人的问题。
8.Ensure proper key control is followed at all times and entries are made each time a key is withdrawn or deposited.
确保在任何时候都遵循适当的密钥控制，并且在每次提取或存放密钥时都要输入相应的条目。
9.Monitor the different areas of the hotel on CCTV, noting any suspicious actions.
监控酒店的不同区域，发现任何可疑行为。
10.Knowledgeable of all security policies, procedure and set standards.
熟悉所有的安全策略、程序和标准。
11.Ensure that a security officer is present when any office is opened or stocks are taken from the stores after office hours.
下班后，当任何办公室开门营业或从商店取货时，确保有保安人员在场。
12.Closely monitor the hotel lobby in particular
密切监控酒店大堂。
13.Assist the manager on duty in the event that immediate assistance is required.
如果需要立即协助，协助值班经理。
14.Assist the restaurant Manager, Doorman, and Valet Parker if required.
如有需要，协助餐厅经理、门卫和代客帕克。
15.Make security rounds of the guest floors at regular intervals with notes made in security book.
每隔一段时间对客人楼层进行保安巡视，并在保安记录本上作记录。
16.Ensure that all fire exits and corridors are free from obstruction at all times.
确保所有消防出口和走廊在任何时候都没有障碍物。
17.Respond to any fire/smoke alarms in the hotel and be ready to act accordingly.
对酒店的火警/烟雾警报做出反应，并做好相应的准备。
18.Ensure that all fire-fighting equipment is in working condition and all that emergency lights are illuminated.
确保所有消防设备处于工作状态，所有应急灯均已亮起。
19.Make security rounds in the car parking areas and ensure the general safety of all vehicle and if they are correctly parked.
在停车场进行安全巡视，确保所有车辆的安全，以及是否正确停车。
20.Assist the local authorities if any VIP arrives or in case of emergency.
如有重要客人到达或发生紧急情况，协助当地政府。
21.Perform all duty and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
根据公司既定政策和程序，及时有效地履行所有职责，以实现本岗位的总体目标。
22.Understand and strictly adhere to the rules and regulations established in the Employees Handbook and the hotel’s policy on fire, Hygiene, health and Safety.
理解并严格遵守员工手册中的规章制度和酒店的消防、卫生、健康和安全政策。
23.Ensure that all potential and real hazards are reported and rectified immediately.
确保所有潜在的和真实的危险被及时报告和纠正。
24.Report for duty punctually wearing the correct uniform and name tag at all times.
准时报到，时刻穿着正确的制服和名牌。
25.Perform any other duties as assigned to him/her by management.
执行管理层分配给他/她的任何其他职责。
26.Ensure patrol has been carried out in all public areas, restaurants, guest floors, offices, plant rooms and all other areas of the hotel, ensuring safety, security and comfort of all guests, hotel personnel. Ensure that all Security personnel look out for any suspicious loiterers or articles.
确保在酒店所有公共区域、餐厅、楼层、办公室、厂房和其他区域进行巡逻，确保所有客人、酒店人员的安全、安全和舒适。确保所有保安人员注意任何可疑的闲逛者或物品。
27.Patrol public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment.
巡视公共区域，以发现火灾、不安全的情况，以及丢失或失效的安全设备。
28.Assist the Assistant Security Manager/Assistant Managers-Security during his tour of duty.
协助保安部副经理/保安部经理值班。
29.Conduct enquiries and checks on all security and fire related incidents and submit initial reports.
就所有保安及火警事故进行查询及检查，并提交初步报告。
30.Assist/Organize the Security Fire Fighting Team in the event of an emergency.
在紧急情况下协助/组织安全消防队伍。
31.Ensure all Fire Exits are clear from obstruction at all times.
确保所有消防通道在任何时候都畅通无阻。
32.Assist in the investigation of any accidents and security incidents involving hotel guest and employees.
协助调查任何涉及酒店客人和员工的事故和安全事件。
33.Assist in employee bag checks and periodic locker searches and ensures that they are carried out according to the hotel’s Policy and Procedure.
协助员工检查行李和定期检查储物柜，确保按照酒店的政策和程序进行。
34.Monitor and control the movement of all employees leaving and entering the hotel through the employee entrance.
监控所有员工通过员工入口进出酒店的行为。
35.Ensure that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
确保员工遵守所有酒店、公司和当地有关火灾和危险安全的规章、政策和法规。
36.Responsible for trainer security.
负责培训师的安全。
Job Requirements:
任职要求：
1.High School Graduate or equivalent
高中或同等学历
2.Excellent written and verbal communication skills
熟练的书面和口头沟通能力