礼宾司

Job Summary岗位概述：
Responsible for the ongoingefficient operation of Concierge department: Concierge Desk, Bell Service,Doorman, Drivers and Airport Representatives. To portray and operate theConcierge in a Professional Manner expected in the Ritz-Carlton Brand. Properprofessionalism and concise and accurate information is always maintainedthroughout the section.
负责礼宾部工作包括：礼宾台，行李员，迎宾员，司机及机场代表。按丽思卡尔顿品牌的要求，以专业的方 式运行礼宾部的工作。 始终保持部门内正确的职业作风与简洁、准确的信息资源。
Job Knowledge / Skill专业知识技能:
1.Good knowledgeand very familiar with concierge operation
掌握礼宾部工作知识并且十分熟悉礼宾部日常运行
2.Good knowledge oflocal area information, handle guest request efficiently
熟悉各类相关信息，尽力为客人解决问题
3.Good Englishlanguage skill
良好的英语能力
4.Good supervisoryskill, with emphasis on “people management”
良好的管理技能, 强调“人性化管理”
5.Goodcommunication skill
良好的沟通技巧
6.Be good atorganize and problem solving
7.良好的组织以及解决问题的能力