Laundry Manager 洗衣房经理

Responsible for the operation and production of dry-cleaning service & laundry service provided to guest to ensure hotel standard is met and resolve all guests complaints with respect. Oversee and monitor the application of detergent and use of machine to ensure the protection of hotel and guests property. Conduct interviewing, counselling and training to all staff to ensure quality service is provided to hotel guests and staff are work at their best.
• Manage the cleaning & tidiness of all working areas to ensure hygiene standards is met.
• Examine all laundry equipment and schedule maintenance services to ensure all machines are well maintained and functioning properly at all times.
• Establish bills and record system to ensure a smooth operation is provided for laundry service.
• Responsible for scheduling, administrating duty rosters and allocation work to staff to ensure sufficient manpower for daily operation.
• Complete other duties as assigned.