Senior Sales Manager 高级销售经理

MAJOR FUNCTION 主要功能 :
Manage the assigned accounts and solicit new businesses aim to generate revenue through servicing the customers using the Marriott Sales Process.
运用万豪销售程序通过服务客户来管理已有的客户并争取新的业务，达到盈利的目的。
MAJOR RESPONSIBILIES 責任概要 :
Achieve and develop potential customers to generate revenue; Manage and keep the assigned accounts.
获得并发展潜在的客户来盈利，管理和维护已有的客户。
SPECIFIC DUTIES 工作任务 :
1.Conduct Sales Activities实施销售活动
a.Meet with customers regularly handling proactive sales calls and reactive sales leads.
定期与客户会面，处理前期的销售电话，和反馈的销售信息。
b.Conduct sales activities according to the set guidelines and plans setup by the Manager.
根据确定的指导方针和由经理制定的计划来实施销售活动。
c.Ensure all enquires are handled promptly and efficiently.
确保所有的需求能够得到及时有效的处理。
d.Meet with key banquet customers to build relationship.
拜访主要的宴会客户并建立关系。
e.Be proactive in obtaining sales leads from various sources such as newspaper, internet, TV etc.
从各种各样的信息源，比如报纸，因特网，电视等获取销售信息，为前期的销售作准备。
f.Participate in all customer events.
参加所有客户的宴会活动。
2.Account Management 客户管理
a.To input information related to all accounts into Opera S&C.
把与所有客户有关的信息输入Opera S&C。
b.Manage the Opera S&C database and ensure all information in the system is up to date.
管理Opera S&C数据库 ,确保系统内的所有信息得到及时更新。
c.Responsible for setting up plans and actions for each account.
负责为每个客户制定计划和行动方案。
d.Participate in account review and account audit to ensure that all relevant information is obtained for each of the account
进行客户回顾和客户审核,了解每个客户的相关信息。
e.Prepare Sales Call Report to record all information on daily sales activities.
准备销售电话报告来记录每日销售活动。
3.Fully Utilize all Marriott Resource 充分运用万豪资源
a.Cross sell sister properties when the hotel product does not fit in customers’ requirements or when customers have potential for other properties.
当酒店产品不能满足客户需求或者客户对其他酒店有潜在需求时,可以交叉销售万豪集团旗下兄弟酒店的产品。
b.Constant communication with market sales, alliance account team and GSOs to discuss on needs of the hotel and to ensure full coverage of all accounts.
持续不断地与市场销售,联合销售团队以及GSOs进行交流，讨论酒店的需求，确保能覆盖住所有的客户。
c.Make good use of Marriott Rewards as a key sales tool.
很好地运用万豪奖励计划，把它作为一个重要的销售工具。
d.Work closely with the other sales teams in the cluster to share marketing information, discuss on account servicing issues and cooperation.
与集团内其他的销售团队紧密合作，分享市场信息，商讨客户服务以及合作。
4.Office Etiquette & Business Ethiscs 办公室礼仪和商业道德
a.Properly dressed in uniform or business attire with the general appearance according to the hotel standard.
根据酒店标准，正确穿着制服或者商业服装，展现专业形象。
b.Conducting business accordingly to the Marriott guidelines and local law.
根据万豪的指导方针和当地的法规开展商业活动。
c.Compliance to the standards set up for the sales operation including telephone handling, punctuality, hotel rules, regulations and LSOPs
按照销售运作的标准操作，包括电话处理，准时，酒店规则，条例和LSOPs。