Assistant Marcom Manager /Executive市场传媒副经理/主任

job
overview 职位概述
Deliver marketing communication strategies to drive revenue streams
(including Rooms, Food & Beverage, Banquets & Weddings, Meetings &
Events), local awareness (reputation and understanding of hotel brand in the
city) and relationships (hotel guests, media companies, local community, and
vendors)
执行市场推广策略来增长收益来源（包括客房， 餐饮，宴会和婚宴、会议与活动），本地知名度（酒店品牌在本地市场的声誉及知晓度）及维持良好关系（企业客户、酒店客人、商业伙伴、本地社区、政府和供应商）。
Own and manage the marketing communications responsibilities under six
core topics according to IHG standard operating procedures for Marketing
Planning, Collateral and Advertising Production, Content Management, Public
Relations, Promotion and Events and Social Media.
管理并执行根据IHG市场传讯标准操作流程所描述的六大核心职责：市场推广计划、印刷品与广告的设计制作、内容管理、公共关系、酒店推广及活动和社交媒体
Deliver tactical marketing promotions to drive hotel revenue and
awareness in the local and feeder markets, and ensure key stakeholders
(including media companies, local corporate accounts, vendors and suppliers)
are aware of the hotel product and unique selling points.
实施策略性的推广营销来帮助推动酒店收益以及增加酒店在本地和客源市场的知名度，确保关键利益相关者（包括媒体方，本地公司客户、卖方和供应商）都了解酒店产品和独特卖点。
Champion and protect the reputation of the hotel and its brand. Collaborate
with partner teams (including Food & Beverage, Meetings and Events, Sales,
Revenue Management/Reservations) on marketing promotions and guest relations.
管理及保护酒店的声誉和品牌与合作团队（包括餐饮、会议和活动、销售、收益管理/预订）就市场推广和客户关系良好合作。
At InterContinental Hotels & Resorts®
we want our guests to feel special, cosmopolitan and In the Know which
means we need you to:
· Be charming by being approachable, having confidence and showing respect.
· Stay in the moment by understanding and anticipating guests’ needs, being attentive
and taking ownership of getting things done.
· Make it memorable by being knowledgeable,
sharing stories and showing your style to create moments that make people feel
special.
·
在洲际酒店及度假村®，我们希望宾客感觉风格独特、时尚现代和深入洞悉，这意味我们需要你：
·
亲切、充满自信、体现尊重来展现富有魅力的你。
·
理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好，保持专注当下。
·
见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻，做到令人难忘。
Duties and Responsibilities工作职责
Financial Returns 财务回报
·
Prepare and manage the department’s Marketing budget as part of Business
Planning:
编制并管理酒店部门市场预算:
·
Assist GM in preparing all Marketing sections of the Sales &
Marketing department annual budget
协助总经理准备市场推广年度预算的编制
·
Assist GM in monitoring Marketing revenue targets and controlling
Marketing costs to ensure performance against budget
协助总经理来管理市场推广活动收入和控制市场推广成本，确保预算执行情况
·
Assist GM in preparing the hotel’s short term and long term strategic
plan for all Marketing priorities
协助总经理编制酒店的短期和长期策略计划
Guest Experience 宾客体验
·
Deliver and execute an annual
Marketing Plan for all hotel events, public and media relations, loyalty and
channel marketing and other marketing activities
制定并执行酒店的所有活动，公共和媒体关系，忠诚度和渠道营销以及其他市场推广活动的全年计划。
· Align marketing communication activities to hotel’s key business
segments to ensure clear return-on-investment (ROI) for time and budget
invested in the activity
· 保持市场推广活动与酒店主要业务细分市场的一致性，确保活动中对投资回报率 (ROI) 有明确的时间和预算支持。
· Manage hotel events including budgeting, guest list,
agenda/programme, media participation, photography/video and gifts
管理酒店的市场活动，包括预算，客人名单、议程/计划、媒体参与、摄影/视频及礼品。
· Develops media contacts, plans press conferences and other PR
activities. Acts as hotel’s liaison with media to promote good publicity, drive
hotel awareness and counteract bad publicity
发展良好的媒体关系，策划新闻发布会以及其它公关活动。代表酒店与媒体沟通，以促进良好的公关形象，提高酒店知名度和抵销负面影响。
· Build continued hotel awareness by delivering new hotel stories and
press releases of promotion or event to media, trade publications and local
community
通过发送新的酒店报道、推广或活动的新闻稿给媒体、商业刊物和本地社区，建立持续的酒店知名度
PEOPLE 员工团队
· Manage hotel image database from official hotel photos, event
photos, staff photos to use in hotel promotion
·
管理酒店图像数据库包括官方酒店照片、活动照片和员工照片等，用于酒店推广
·
Join
the hotel Executive Committee and contribute to its responsibilities
加入进酒店行政委员会，承担行政委员会的职责
·
Manage the key Marketing Communication processes at hotel including Marketing Planning, Collateral and Advertising Production, Content
Management, Public Relations, Promotion and Events and
Social Media according to IHG Marketing Communications standard operating
procedures
根据IHG市场传讯标准操作流程，管理酒店的重要市场传讯活动，包括：市场推广计划、印刷品与广告的设计制作、内容管理、公共关系、酒店推广及活动和社交媒体。
RESPONSIBLE BUSINESS 企业责任
· Develop hotel and marketing collaterals according to Brand standards
for promotions
根据品牌标准，设计并制作酒店和市场推广的宣传印刷品。
· Manage IHG Hotel Content Manager system to update text and images
that optimizes the content quality and best represents the Brand standards
管理IHG酒店HCM内容管理系统，更新文字和图像，优化内容质量并最好地呈现品牌标准
· Manage hotel social media system and processes to support tactical
campaigns, engage hotel guests and build hotel client database
管理酒店社会化媒体平台，支持策略性促销活动，建立酒店客户数据库。
· Manage the reputation and awareness of the hotel and Brand in the
local city and key feeder markets
管理酒店和品牌在当地城市和主要客源市场中的声誉和知名度
· Monitors awareness of competitor activities and use information when
developing strategies
关注竞争对手的知名度及推广活动并在制定策略时充分利用信息。
aCCOUNTABILITY
职责
Human Resource Responsibilities
- (for incumbents with direct
subordinates)
人力资源职责 -（适用于有直接下属的人员
·
Support
General Manager and Director of Human Resources to maximize Sales and Marketing
staff resources
与总经理和人力资源总监合作，确保员工的部门表现积极有效。
·
Assist
in planning for future staffing needs
协助规划今后的人员配备需求
·
Assist
in recruiting in line with company guidelines
协助根据公司准则进行招聘
·
Prepare
detailed induction program for new staff
编制新员工的详细入职计划
·
Implement
department standards and procedures
执行部门的标准操作流程
·
Ensure
training needs for Marketing and Public Relations staff are met
确保落实市场传讯员工的培训需求
·
Provide
input for probation and performance appraisal discussions in line with company
guidelines
根据公司指导，提供试用期和正式绩效考核讨论方面的意见
·
Coach,
counsel and discipline staff by providing constructive feedback to enhance
performance
指导、建议和培训市场传讯员工，提供建设性的反馈意见，以提高工作绩效
·
Regularly communicate with staff to maintain good
relations
定期与市场传讯员工沟通，保持良好的关系
QUALIFICATIONS
AND REQUIREMENTS 任职要求
Required Skills 技能要求
·
Demonstrated ability to
interact with and present to customers, employees and third parties that
reflects highly on the hotel, owning company, the Brand and IHG.
展示与客户，员工和第三方之间互动与表述的能力，充分诠释酒店，业主公司、品牌和IHG。
· Proven ability to lead, manage and motivate a team
领导、管理和激励团队的实践能力。
· Able to manage projects with different financial budgets and
performance objectives
能够以不同的财务预算和绩效目标，管理项目。
· Strong time-management skills and able to multi-task
较强的时间管理技巧，能够处理多重任务
· Strong writing skills in Chinese and English
较强的中英文书写表达技巧
· Proficient in the use of all Microsoft Office software
熟练使用所有的Microsoft办公软件
· roven ability to work with external vendors to deliver
objectives
能够与外部供应商合作，实现目标的实践能力
Qualifications 学历
·
Bachelor’s degree in Marketing,
Mass Communications, Media or related field.
市场营销、大众传播、媒体或相关专业的学士学位
Experience 经验
·
At least 5 years of Marketing, Public Relations or relevant work
experience
至少5年的市场传讯或相关经验