健身中心副经理 Asst. Health Club Manager

1、负责健身中心的日常运营管理工作，包括制定排班表、安排员工工作、制定规章制度等。
Responsible for daily operation and management of the Fitness Center, including preparing shift schedules, assigning staff duties, and formulating rules and regulations.
2、监督员工执行规章制度和服务程序，确保服务质量。
Supervise staff compliance with rules, regulations and service procedures to ensure service quality.
3、带领团队完成月度销售目标，制定并执行销售策略。
Lead the team to achieve monthly sales targets, formulate and implement sales strategies.
4、开发并执行有效的会员营销及考核策略，提高会员满意度和续费率。
Develop and implement effective member marketing and assessment strategies to improve member satisfaction and renewal rate.
5、建立合理的教练团队结构与培养机制，保证团队的稳定和发展。
Establish a reasonable structure and training mechanism for the coach team to ensure team stability and development.
6、维护与会员的良好关系，定期回访客户，提高客户满意度。
Maintain good relationships with members and conduct regular customer follow‑ups to enhance customer satisfaction.
7、处理会员投诉和反馈问题，确保会员权益得到保障。
Handle member complaints and feedback to safeguard members’ rights and interests.