快乐度假·总经理/运营总监·（微笑服务）（年终奖可谈）

作为酒店的主要战略业务领导者，负责酒店运营的各个方面，包括客人和员工满意度、人力资源、财务绩效、销售和创收，并为集团和酒店所有者提供投资回报。
As a key strategic business leader for the hotel, responsible for all aspects of the hotel's operations, including guest and staff satisfaction, human resources, financial performance, sales and revenue generation, and providing return on investment for the group and hotel owners.
职责义务：
Duties & Responsibilities:
1.紧跟行业趋势，探索新的商业机会并制定商业计划，以最大限度地提高客户满意度、盈利能力和市场份额。
Keep up with industry trends, explore new business opportunities, and develop business plans to maximize customer satisfaction, profitability, and market share.
2.分析商业信息，积极应对不断变化的市场状况，确保酒店在预算指导下运营，实现利润率目标。
Analyze business information, actively respond to constantly changing market conditions, ensure that the hotel operates under budget guidance, and achieve profit margin targets.
3.与销售和市场团队紧密合作，制定创收策略；识别新的业务线索，推出符合市场趋势的酒店产品；确认销售策略与品牌策略一致，并有效执行既定目标。
Work closely with sales and marketing teams to develop revenue generating strategies; Identify new business leads and launch hotel products that are in line with market trends; Confirm that the sales strategy is consistent with the brand strategy and effectively implement the established goals.
4.建立有凝聚力和高绩效的执行委员会，不断努力取得积极成果和改进。
Establish a cohesive and high-performance executive committee, and continuously strive to achieve positive results and improvements.
5.通过积极和持续的沟通，与业主建立良好的关系，处理并解决好业主对酒店经营管理的诉求。
Through active and continuous communication, establish a good relationship with the owners, and handle and resolve their demands for hotel management.
6.遵守公司/品牌政策、程序和标准。
Comply with company/brand policies, procedures, and standards.
7.客户及公共关系管理。
Customer and public relations management.
专业知识技能：
Job Knowledge / Skill:
1.工商管理、酒店和餐饮管理或相关专业大学学历，10年以上管理运营、市场营销、财务或相关工作经验。
Bachelor's degree in Business Administration, Hotel and Catering Management or related majors, with over 10 years of work experience in management operations, marketing, finance or related fields.
2.有限或全方位服务酒店的总经理经验。
General manager experience in limited or full-service hotels.
3.高度的责任心、敬业精神及诚信态度。
High sense of responsibility, professional dedication, and integrity attitude.
4.具有前瞻性思维，有创造力和创新能力。
Possess forward thinking, creativity, and innovative abilities.
5.有较强的适应、沟通、计划、决策和综合判断能力。
Strong adaptability, communication, planning, decision-making, and comprehensive judgment abilities.