Floor Supervisor 楼层主管

Totrain and assist room attendants, to advise the superiors if performance is not
satisfactory.
帮助培训客房服务员，如果服务员表现不令人满意则可以知会行政管家。
Toreceive room attendant assignment from Asst Exec Housekeeper.
从行政副管家处领取楼层服务员的任务安排情况。
Toattend daily briefing and receive special instructions.
参加客房部的晨会并且得到领导的特殊指示。
Toissue keys and supplies to room attendants.
将楼层钥匙和客房必需品分配给服务员。
Tofill out housekeeper room reports.
填写房间状况报表。
Toinspect check-outs before reporting them to Front Office ready for sale.
在将房间放给前台待卖之前检查房间是否已干净。
Toreceive special requests from guests and carry them out.
知道客人的具体特殊要求之后并帮助其满足。
Toinspect areas cleaned, using check list to see that cleaning is adequate,supplies in rooms are standard and rooms need for immediate repairing arereported.
根据检查表检查区域是否达到清洁标准，客房用品是否按标准补入充足，以及房间是否需要急修等，并全部记录下来。
Tomake trouble report for room or item in need of repair and follows up to ensurework is completed satisfactorily.
准备需要维修的客房或房间用品的清单，并确保所有工作圆满完成。
PreciousL&F from work every day to verify the Order taker.
贵重遗留物每天下班要在文员处核实。
Tosupervise cleaning of guestrooms, corridors and stairs.
监督检查客房、走道和楼梯的清洁卫生。
Tosupervise special cleaning of rooms.
检查需要特别清洁的房间。
Tocheck and order supplies for designated floors.
为指定楼层检查、采购必需品。
Toreport suspicious persons or actions DO NOT DISTURB rooms, sleep outs, etc.
记录汇报有可疑行为的客人和举止，妥善处理“请勿打扰”的房间和外宿房等。
Toprepare daily mini-bar consumption report and to supervise for replacingmini-bar stock.
制定每日酒水消耗单并且检查确定客房酒水是否已补足。
Toassist with inventory.
协助盘点。
Writtenlog information, all the day before work.
写好所有当天的交班信息，方可下班。