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酒店、餐饮、休闲娱乐、康养

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职位详情

Executive Floor GSA行政楼层接待

4.1千-4.3千
  • 上海-闵行区
  • 经验不限
  • 学历不限
  • 提供食宿
  • 五险一金
  • 带薪年假
  • 员工生日礼物
  • 岗位晋升
  • 管理规范
  • 技能培训
  • 节日礼物
  • 希尔顿员工价
  • 英语培训
  • 团队建设
职位描述
Principle Responsibilities & Position Purpose:
职责目标:
Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades promotes hotel services amenities and upsells products to the guests.
热情友好的问候客人,确保提供高效一致的服务。对入住期间的各种需求和问题予以快速解决,销售酒店各项产品确保利润最大化。
Specific Job Knowledge, Skill and Ability:
工作技能技巧要求
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Considerable skill in the use of a calculator to perform moderately complex mathematical calculations without error.
能运用计算器材准确无误的进行各种数据运算。
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
擅长于处理宾客关系,能有效快速的应对处理各种问题。
Ability to read, Listen and communicate effectively in English, both verbally and in writing.
能用英语有效的倾听和进行沟通。
Ability to access and accurately input information using a moderately complex computer system.
熟练操作酒店电脑系统。
Interpersonal skills to provide overall guest satisfaction.
以较强的人际交往能力提高客人满意度。
Ability to work under pressure and deal with stressful situations during busy periods.
能在强压下胜任工作。

其他要求

  • 语言要求:英语-良好
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工作地点

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上海市红松东路1116号上海虹桥祥源希尔顿酒店
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