Bell Attendant 行李员

1. To welcome all guests to our hotel with a smile, acknowledging them for the duration of their stay and taking a genuine interest in them.
面带微笑的欢迎所有客人，在他们住店期间认知他们并表达真诚的关注。
2. To be totally familiar with all facilities, functions and special events in the Hotel on a daily basis, assisting guests with any inquiries.
完全了解酒店设施，服务以及活动的每日信息，帮助客人解决任何问题。
3. To be aware of all services which the Hilton Sanya Resort & Spa offers, inclusive of recreational, food and beverage, guest services, special events and promotions.
了解酒店提供的所有服务，包括康乐，餐饮，宾客服务，活动以及促销等。
4. To be totally familiar with all features of our guest rooms, taking the time to explain them fully to guests when escorting them to their room.
完全熟悉客房的所有设备功能，送客人到房间时应充分介绍给客人。
5. To accept and deliver messages, faxes and parcels within the hotel for both hotel guests and hotel Team Members.
为酒店的客人和团队成员接收，递送信件，传真，包裹。
6. To take a personal interest in the presentation and first impression of the Hotel Driveway, ensuring at all times its appearance is of the highest possible standard befitting the Hotel’s reputation for service excellence.
关注酒店车道的外观及其个人的第一印象，确保任何时候酒店车道都能符合酒店的最高标准以提高酒店的声誉。
7. Fluent in English, Mandarin and other languages will be beneficial
流利的英语，普通话及其他语言将被优先考虑