Assistant Outlet Manager 餐厅副经理-中餐厅

1. 能理解处理有效信息，并能作出迅速有效的反应。更好、更快地工作.
The position of Restaurant Manager is challenging and should comply with the established policies, principles and operating procedures of the restaurant, the Hotel and Hilton International.
2. 能倾听并回答顾客、团队成员、供应商的问题，找出解决方案.
Be able to listen to and answer questions from customers, team members, and suppliers to find solutions.
3. 反应灵活、迅速，积极迅速地响应各种要求.
Be responsive, prompt and respond proactively to requests.
4. 具有较强的团队合作精神，通过与同事合作和对同事的工作表示支持完成团队任务
Strong team spirit, complete team tasks by working with and supporting colleagues' work.
5. 积极地处理客人投诉并从中获取经验。跟进客人对投诉处理的评价，并将结果跟员工分享.
Proactively handle guest complaints and gain experience from them. Follow up on guest reviews of complaint handling and share the results with staff.
6. 能够和团队协同合作,灵活性强，拥有良好的团队适应力.
Able to work with the team, flexible and have good team adaptability
7. 开发和实施部门培训计划，以满足运营需求.
Develop and implement departmental training programs to meet operational needs
8. 英文书写及口语流利.
luent in written and spoken English.
9. 良好口头及书面沟通技巧.
Good communication skills, both verbal and written.