Outlet Team Leader 餐厅领班

岗位名称：中餐厅领班
1. 以顾客至上的理念提供高品质服务. To maintain a high customer service focus by approaching your job with the customers always in mind.
2. 心态积极乐观，责任心强，能主动解决问题。能确保和同事、客人保持清晰的交流.
To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
3. 反应灵活、迅速，积极迅速地响应各种要求.
Be responsive, prompt and respond proactively to requests.
4. 具有较强的团队合作精神，通过与同事合作和对同事的工作表示支持完成团队任务
Strong team spirit, complete team tasks by working with and supporting colleagues' work.
5. 在履行自己的工作职责时能确保自己的人身和财产安全.
To ensure the safety of their persons and property in the performance of their job duties
6. 与经理保持沟通，支持并实施提高对客服务质量的各种措施. Maintain communication with managers to support and implement various measures to improve the quality of customer service
7. 按照时间要求，做好每个月的培训计划和培训总结提交.
According to the time requirements, make a monthly training plan and training summary submission
8. 每日工作检查好部门设施设备，保证正常运营使用.
Check the department's facilities and equipment every day to ensure normal operation and use