Executive Secretary-General Manager 行政秘书-总经理

• Arrange appointments and meetings for the General Manager, record in the calendar/diary and ensure the General Manager has the appropriate documentation for each appointment.
为总经理安排会议及预约，记录在工作日记中，确保总经理使用正确的文件。
• Attend meetings such as Department Head Meeting, Executive Committee Meeting and any other when requested and take minutes of attended meetings.
按要求参加部门经理会议和行政会议等并作会议纪要。
•Accurately record meetings and promptly distribute the minutes to relevant personnel.
正确记录会议并及时传送到相关人员。
• Receive visitors and guests on behalf of the General Manager and in his/her absence, answer questions and concerns and follow through resolutions.
接待来访者和客人。在总经理不在时回答客人的问题、帮助客人排忧解难。
• Arrange room and restaurant reservations for VIP guests/personnel if requested.
为重要客人预定房间及订餐。
• Arrange the itinerary for the General Manager's business trips in accordance with the requirements.
按要求为总经理的商务旅行安排行程。
• Arrange and coordinate the general manager's schedule and remind him/her in time.
安排协调总经理日程并及时提醒。
• Assist General Manager in compiling guest data to be used for service quality improvement.
协助总经理编缉客人资料以备提高对客服务质量。
• Assess priorities of work and, wherever possible, assist in organizing General Manager's priorities..
根据各项工作任务的重要性帮助总经理安排工作。
• Answer telephones in the Executive Office as and when required.
接听行政办公室的电话。
• Assist the General Manager to deal with hotel related official documents, such as owner's report, thank you letters, complaint letters and other business documents.
协助总经理处理酒店相关公函文件，例如业主报告，员工感谢信，投诉信或其它商务文件。
• File and record all business documents as required.
按照要求记录并存档所有商务文件。
• Check documents submitted by departments and record when use the stamp.
整改各部门提交的签批文件，须盖公章的要做好公章使用台账。
• Assist with translations, verbal and written.
协助口头及笔头翻译。