客房送餐领班 Team Leader - Room Service

职责描述
记录客人的点菜，并在结束电话前复述客人的点菜
严格遵守酒店的制度和程序，特别是进入客房的制度和程序
运送所点菜品同时呈送帐单并收取客人支付
按照要求维持所有物品和客用品的标准库存量
岗位要求
英语沟通良好
接受倒班（夜班，常日班）
熟悉基本的餐饮服务技巧
熟悉基本的酒类及其他餐饮项目的知识
2-3年国际品牌酒店接单员工作经验
Job Description
Takes orders from guests and repeats the orders before ending the telephone conversation
Strictly adheres to the hotel policies and procedures especially entering guest rooms
Presents bill and collects payment upon delivering the food
Maintains par stocks of all equipment and guest supplies as required
Employee Specification
Diploma/certificate in Hospitality or Tourism Management desirable
Basic food and beverage service skills
Basic knowledge of wines and other beverages
2-3 years work experience as Order Taker in a hotel or restaurant with good standards